Human judgment. AI-supported execution.

Your listings deserve your attention. The paperwork doesn't.

AEROS Online Support Hub is the support layer behind growth-minded real estate professionals. We match US agents, brokers and teams with experienced, AI-trained Filipino virtual assistants and transaction coordinators who take real ownership of the work.

Flexible plans. Dedicated team lead. Recruiting, vetting, training and onboarding handled for you.

112+clients served worldwide
17countries and counting
10+years of real estate operations experience
2014serving real estate clients since
We are here to help you

A VA is only valuable when the work truly gets done

Finding the right VA takes time, and without clear expectations and ongoing support, managing the role can become another responsibility on your plate.

AEROS is different because we stay involved. We help define the role, screen for the right experience, support onboarding, and assign a dedicated team lead who keeps communication clear and addresses issues before they grow. You get a person who takes ownership, backed by a team that keeps them supported.

Schedule a call

Analyn is a wonder woman who can help you find the right VA to support and grow your business. I can't tell you what a difference it's made.

J.V., CEO and Founder, Financial Education Company
Analyn Roque, Founder and CEO of AEROS Online Support Hub
Analyn Roque, Founder & CEO, AEROS Online Support Hub
The heart behind AEROS

It started with a VA who wanted to do more

"I never wanted to be just a VA. I wanted to be a partner."

Analyn Roque started as a virtual assistant in 2014, launched her own VA business in 2015, and in 2020 it grew into what is now AEROS Online Support Hub. She never wanted to be just a VA. She wanted to be ten steps ahead, so her clients could focus on the people in front of them. Today she builds her team the same way she built her career: choosing people for character and commitment, not just skills.

That heart has carried AEROS to more than 112 clients across 17 countries, and international recognition on two continents.

Business Leadership Excellence AwardCXO 2.0 Conference, Las Vegas, USA
Outstanding Organization AwardMarketing 2.0 Conference, Dubai, UAE
Read our story
Why hire a virtual assistant

More capacity, without adding more to your day

Every hour you spend on admin work is an hour away from revenue or family. A managed virtual assistant costs a fraction of a local full-time hire, with none of the recruiting headache.

Save time

Your VA handles follow-ups, scheduling, CRM updates and file management while you focus on showings, listings and closings.

Save money

Flexible plans at a fraction of the cost of a local full-time assistant. No payroll taxes, benefits, office space or recruiting fees.

Save energy

We handle recruiting, vetting, training and onboarding, and a dedicated team lead stays involved after placement.

Book a free consultation

Start with one focused role, then expand as your needs become clearer.

What we can take on

Specialized support for the work behind your growth

Our specialty 01

Real Estate Support

Transaction coordination from contract to close, CRM management, lead follow-up, listing support and MLS input, database care, marketing and admin workflows.

  • Agents, teams and brokerages
  • Property management
  • Mortgage and lending
02

Accounting & Finance

Bookkeeping support, accounts payable and receivable, reconciliations, QuickBooks workflows, invoicing, reporting preparation and records management.

03

Executive & Operations

Calendar and inbox care, project coordination, process documentation, research, database management and day-to-day administration.

04

Customer Care

Virtual reception, client communication, appointment scheduling, follow-up, inbox support and organized service handoffs.

05

Marketing & Creative

Social media management, content creation, design support, email campaigns, website updates and brand-consistent execution.

06

Specialized Business Support

Insurance, healthcare, HR, e-commerce, construction, legal administration, IT coordination and tailored roles built around your business.

A thoughtful match, not a resume handoff

From first conversation to confident delegation

01

Clarify the role

We learn your priorities, tools, schedule, working style and the outcomes you need.

02

Meet selected candidates

We screen for relevant experience and fit, then introduce people aligned with your needs.

03

Onboard with structure

Responsibilities, communication, timekeeping and expectations are clear from day one.

04

Stay supported

Your dedicated team lead keeps communication clear and addresses issues before they grow.

The AEROS AI Training Program

AI-trained, not AI-dependent

The VA who saves you time in 2026 is not the one who types faster. It's the one who uses AI thoughtfully in real work, from research and summaries to prompts, documentation and repeatable workflows, then applies human judgment to every output. That's exactly what we train for.

Through the AEROS AI Training Program, delivered in partnership with Play Bigger, our VAs can complete a structured live cohort covering practical AI skills for real business operations. Our AI-trained virtual assistants are available for placement. Tell us about your role, tools, and priorities, and we’ll help you find the right match.

The goal is better execution, not technology for its own sake. For you, that means fewer revisions and less hand-holding. For our VAs, it means a career path, not just a job.

Module

AI fundamentals for VAs

How ChatGPT, Claude and similar tools actually work, where they help, where they fail, and how to check their output.

Module

Prompting for real work

Listing descriptions, client emails, follow-up sequences, market summaries and SOPs, written fast and reviewed carefully.

Module

Workflow automation

Using AI alongside your CRM, email and calendar to cut repetitive work without breaking your existing systems.

Module

Ethics, privacy and accuracy

Protecting client data, avoiding fabricated information and always keeping responsible human review at the center.

Hire an AI-trained VA Ask about the program

VAs: want to join the next cohort? Email us with "AI Training" in the subject line.

Global client experience

112+ clients served across 17 countries since 2014

Our core clients are US real estate professionals across the Eastern, Central, Mountain and Pacific time zones, and we've supported businesses across North America, Australia and Asia.

Book a free consultation
United States Canada Australia Singapore Hong Kong Japan Philippines China Thailand Vietnam Indonesia India Bangladesh Cambodia Myanmar Lao PDR Bhutan
Life at AEROS

Real people. Real team. Real culture.

Your VA is never working alone. Behind every placement is a genuine team that trains together, celebrates together and supports each other, and it shows in the work.

AEROS team building sunrise by the beach AEROS team members bamboo rafting during team building AEROS team members together at the team building dinner The AEROS team gathered around the table at team building Carabao cart ride during the AEROS team outing AEROS team dinner celebration at the team building venue

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Client stories

Trusted as part of the team

Frequently asked questions

Everything you're wondering, answered plainly

What does a real estate virtual assistant do?
A real estate virtual assistant handles the administrative work behind an agent's business: transaction coordination from contract to close, CRM management and lead follow-up, listing input and MLS management, showing scheduling, marketing and social media, and compliance paperwork. This frees you to spend more time with buyers and sellers.
What is a transaction coordinator?
A transaction coordinator helps organize a real estate transaction from signed contract to closing, tracking deadlines, coordinating follow-ups, and maintaining documents according to your team's processes.
How much does a virtual assistant cost compared to a local hire?
A managed virtual assistant typically costs a fraction of a local full-time hire because you avoid payroll taxes, benefits, office space, equipment and recruiting fees. AEROS offers flexible plans with recruiting, vetting, training and a dedicated team lead included. Book a free consultation for a quote based on your role.
What does "AI-trained virtual assistant" mean?
An AI-trained AEROS VA has completed the AEROS AI Training Program, a structured live cohort covering AI fundamentals, prompting for real work, workflow automation, and ethics and accuracy. Graduates use tools like ChatGPT and Claude to draft, organize and summarize faster, while applying human judgment and review to every output. Want one on your team? Just request an AI-trained VA when you book your consultation.
How does AEROS match a VA to my business?
We follow a four-step process. First, a call to clarify the role, tools and outcomes you need. Second, introductions to screened candidates with relevant experience. Third, structured onboarding with clear responsibilities and communication. Fourth, ongoing support from a dedicated team lead after placement.
Where are AEROS virtual assistants located?
Our virtual assistants are experienced professionals based in the Philippines, working US business hours across Eastern, Central, Mountain and Pacific time zones. Analyn and her team have served more than 112 clients across 17 countries since 2014, and the business became AEROS Online Support Hub in 2020.
Where businesses find freedom. People find opportunity.

What would change if the right person owned the work you keep postponing?

Tell us what is taking too much of your time. We'll help you define the role and find the right support in a free 30-minute call.

Book your free consultation